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Frequently
Asked Questions
Why should I use MING messenger in my Enterprise?
The emergence of Enterprise Instant Messaging
promises a revolution in communications within
corporations and between businesses. MING Messenger is a
secured private IM system designed for enterprise.
Unlike public instant messaging networks that are geared
for entertainment purposes, the Enterprise Instant
Messenger (EIM) must conform to a higher standard in two
critical areas. One is Secure, it provides the
means to control, limit access to, and protect vital
communications and data transported through the network.
The other is manageability, the system
administrator can create and delete user account easily
and manage them in groups, and accurate records of all
conversations through the network are stored for the end
user and administrator.
Can I make Multi-party or conference calls?
Yes you can! MING messenger allowed you to speak with
unlimited other people at the same time (Depending
on the network bandwidth and processor's performance) !
Up to 4 people can speak at the same time.
Do I need a domain for MING messenger Server?
No, you don't have to. Just tell the visitors IP
Address of your computer. We recommend you register a
free domain at www.no-ip.com
for your computer.
Can I use MING messenger through internet?
Yes, you can. There are two ways to use MING messenger.
First, it can be used in local private LAN network, in
this mode the internet connection is not required.
Second, it can be used in public internet. For example,
one company has a headquarter and several branches, you
can install the Server program in the headquarter and
install the client program in all the computers of the
company. So, people in different branches can
communicate through MING messenger.
Can the client program work if it's behind
the NAT or firewall?
Yes, It can. The minimum requirement is that MING
messenger needs unrestricted outgoing TCP access to the
server's port which is configured in both server and
client sides. If you don’t allow this, MING messenger
will not work reliably at all. Voice quality and some
other aspects of MING messenger functionality will be
greatly improved if you also open up outgoing UDP
traffic to all ports above 1024, and allow UDP replies
to come back in.
I have a webcam. Can I make video calls as
well?
Yes, you can. MING messenger support
rich-text/video/audio conference.
Does MING messenger contain any advertising
or spyware?
No.
I have more questions - what should I do?
Please send your questions to support@mingmsg.com.
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